Cross Solutions is seeking US based SuccessFactors Consultants to support global SAP SuccessFactors Talent Management implementations and provide ongoing production support for our customers.
Role and Responsibilities
• Design, implement and support solutions for complex Human Capital Management (HCM) business processes
• Conduct requirements and design sessions with customers to identify current process and future state needs
• Document requirements and configuration decisions in the configuration workbook and work directly with the client to obtain sign-off of the final document.
• Configure application to meet customer needs while providing best-practice guidance on HCM
processes
• Work with team members to facilitate successful integration between modules and related business processes
• Validate configurations through testing plans and scripts.
• Use standard tools to execute data migration activities including data loads and validation
• Manage the relationship with the customer throughout the implementation/support process
• Train end-users on specific processes and applications
• Provide post-implementation support services including incident management, release management, and enhancement requests
• Transfer knowledge to the customer for on-going maintenance & support
• Keep abreast of upcoming SAP releases and features
• Maintain certifications in your respective area(s) of expertise
Qualifications
Required:
• Associate or Professional level certification in one or more of the following SAP SuccessFactors modules:
o Onboarding
o Employee Central
o Recruiting
• 3+ years of relevant consulting or industry experience
• 2+ years of experience configuring, implementing, and supporting one or more SAP SuccessFactors modules in a lead role
• Subject matter expertise in talent management business processes
• Detailed and results oriented individual who takes initiative to solve problems and overcome roadblocks in a timely manner
• Knowledgeable in current HR policies, practices, and ability to anticipate future trends affecting the business from a systems and process perspective
• Ability to elicit and document business requirements
• Ability to communicate with team members and customers clearly, concisely, and confidently, both verbal and written
• Ability to work on multiple initiatives simultaneously
• Ability to work both independently and within a team environment
• Ability and desire to share knowledge with customers and mentor fellow consultants on the team
• Ability to work creatively and analytically in a problem-solving, fast-paced environment
• US Citizenship
Preferred:
• Associate or Professional level certification in one or more of the following SAP SuccessFactors modules:
o Onboarding
o Employee Central
o Recruiting
• Expertise in integrations with related SAP HCM and other SuccessFactors modules
• Ability and desire to learn new HCM technologies
• Subject matter expertise in skills and competency management